
Harsh Dutt Sharma Itil
Over 15 years of experience in Multiple Domains - Banking, IT/Telecom, Business Processes, ITIL, Handling End to end... | India
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Harsh Dutt Sharma Itil’s Emails ha****@wi****.com
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Harsh Dutt Sharma Itil’s Location India
Harsh Dutt Sharma Itil’s Expertise Over 15 years of experience in Multiple Domains - Banking, IT/Telecom, Business Processes, ITIL, Handling End to end delivery and overall functioning of Project, Banking System - Risk IT, Client Handling, Governance Operations, BSS, VAS and Messaging Products, IN-Telcordia, and Ericsson. B.E.-in ET&T with 74.7% # Familiar with IT processes & Functions - ITIL Certified # Rich exposure in International Environment - Experience in working with multiple International customers (US, Africa, Bangladesh), Project Managers and Technical teams for Project Planning, Implementation, Expansion, Operation and Support. # Possess excellent interpersonal and communication skills with demonstrated abilities in customer/ people management # Ensuring Planning, Implementation and Delivery of Change Requests and migrations as per Client Requirements and project life-cycle phases. # Initiation and engagement of Bridges for critical outages – Incident management functioning. # Experience in handling Project/Product Lead responsibilities, team management- providing team guidance, helping in taking Project related decision, taking part in multiple Business Project Governance meetings/conferences, attending Client Meet. # Key participation in multiple Business Project Governance meetings. Conduct meetings with cross-functional teams to discuss recurring project issues. # Delivery of Solution, Driving multiple teams together to achieve error free results. Handling Bridges, con-calls to drive the troubleshooting during an incident. # Plan strategies to achieve the long-term objectives, allocate resources, motivate employees, and conduct strategic evaluation and feedback.
Harsh Dutt Sharma Itil’s Current Industry Natwest
Harsh
Dutt Sharma Itil’s Prior Industry
Wipro Infotech
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Ericsson India Global Services
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Mahindra Comviva Technologies
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Natwest
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Work Experience

Natwest
Production Analyst
Sun Jan 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Natwest
Production Management Specialist Niche (Avp)
Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Mahindra Comviva Technologies
Technical Team Lead
Wed Jul 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Ericsson India Global Services
Senior Solution Integrator (Team Lead)
Sat Mar 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Wipro Infotech
Technical Lead (In)
Sun Mar 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Mar 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Wipro Infotech
Senior Software Engineer
Sat Mar 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)